Share Your Voice, Shape Your Local News
Coastal News Group values your input. Help us improve our coverage and services for the Maroochydore community and beyond by taking our quick feedback survey.
Take the Survey NowYour Opinion Helps Us Grow
Discover how your valuable insights contribute to enhancing the quality and relevance of news in our shared community.
A Commitment to Our Readers
At Coastal News Group, our core mission is to serve the vibrant Sunshine Coast community with news that is not only accurate and timely but also deeply relevant and engaging. We believe that the best local journalism is a conversation, not a monologue. Your feedback is an indispensable part of this dialogue, acting as a compass that guides our editorial decisions and helps us understand the evolving needs and interests of you, our valued readers. We're not just reporting on Maroochydore and its surrounds; we're part of it, and your voice helps us reflect its true character.
By generously sharing your thoughts, perspectives, and even criticisms, you directly influence the stories we pursue, the depth of our investigations, the angles we explore, and the way we present complex information. Your input helps us decide which community events deserve a spotlight, which local issues require more in-depth analysis, and what new digital services or content formats could better serve your needs. Whether it's highlighting an unsung local hero, investigating a matter of public concern, or celebrating a community success, your insights ensure we are focusing on what truly matters to those who call this beautiful coastal region home.
This survey isn't just a form; it's a crucial instrument for us to listen, learn, and adapt. We genuinely appreciate you investing a few moments of your time to help us refine our offerings and continue to be your most trusted and responsive source for local news, information, and community connection. Together, we can ensure Coastal News Group not only meets but exceeds your expectations for local journalism excellence.
Coastal News Group Community Feedback Survey
Please take a few moments to complete this survey. Your anonymous responses are incredibly valuable and will directly help us improve our news coverage, digital platforms, and services to better serve the Maroochydore region and beyond. Thank you for your participation!
Thank You!
Your feedback has been successfully submitted. We appreciate you taking the time to help us improve Coastal News Group.
Voices from Our Community
"Coastal News Group consistently provides thorough coverage of local council meetings. It's vital for staying informed about decisions affecting Maroochydore. Their dedication to local issues is unparalleled."
- Liam O'Connor, Buderim
"I rely on their online platform for daily news updates. The website is easy to navigate, and I appreciate the focus on community events and local achievements. It helps me feel connected."
- Chloe Nguyen, Mooloolaba
"As a small business owner, the local business news section is invaluable. Coastal News Group champions local enterprise and keeps us informed about economic developments on the Sunshine Coast."
- David Miller, Sippy Downs
"The coverage of local sports, from junior leagues to regional competitions, is fantastic. My kids love seeing their teams mentioned, and it fosters a great community spirit."
- Sarah Jones, Coolum Beach
"I've been reading Coastal News Group in print for years. The quality of journalism and the commitment to local stories has always been impressive. It's a staple in our household."
- Kenji Tanaka, Nambour
What Happens Next? Our Pledge to You
We believe that collecting your feedback is just the first step. Here’s our commitment to how your valuable input will be utilised.
Careful Review & Analysis
Every piece of feedback received through this survey will be meticulously reviewed and analysed by our dedicated editorial, digital, and management teams. We're not just looking at numbers; we're seeking to understand the nuances of your experiences, preferences, and suggestions. This qualitative and quantitative data forms the bedrock of our improvement strategy.
Informing Our Strategy
Your insights will directly influence our content planning, helping us to prioritise stories that resonate most with our community. It will guide improvements to our website usability, mobile experience, and the introduction of new features or services. We aim to make tangible changes that reflect what you've told us matters most.
Transparency & Privacy
We are committed to transparency. While individual responses always remain anonymous, we plan to periodically share summaries of key feedback themes and the actions Coastal News Group is taking as a result. Your privacy is paramount; all personal information is handled strictly in accordance with our Privacy Policy. Your trust is something we work hard to earn and maintain.
Get in Touch
If you have any specific questions, require further assistance beyond this survey, or wish to discuss advertising or editorial matters, please don't hesitate to contact us directly. Our team at the Maroochydore office is always ready to assist our valued community members.
Coastal News Group
Office Address:
Suite 3, 15 Duporth Avenue
Maroochydore, Queensland, 4558
Australia
Phone: (07) 5479 1234
General Enquiries & Feedback: feedback@<?php echo $_SERVER['HTTP_HOST']; ?>
Main Website: www.coastalnewsgroup.com.au
Privacy Policy
Your privacy is important to us. This privacy policy explains how Coastal News Group collects, uses, and protects information when you use our site and services. By using our online platform, you agree to the terms outlined in this policy.
Information We Collect
We collect information to provide and improve our services.
Information you provide directly: This includes information you submit when you register for an account, subscribe to newsletters, participate in forums, purchase a subscription, place an advertisement, or contact us. This might include details such as your name, postal address, and payment information.
Information we collect automatically: When you visit our site, we may collect certain information automatically from your device. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data about your interaction with our online platform. We use cookies and similar tracking technologies for this purpose.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services: This includes delivering news content, managing your subscriptions, processing transactions, and operating the features of our site.
To personalize your experience: We may use your information to tailor the content and advertisements you see on our site.
To communicate with you: We may send you updates about your account, service announcements, or promotional materials you have opted to receive.
To improve our services: We analyze usage data to understand how our site is used and to identify areas for improvement.
For advertising and marketing: We may use your information to deliver targeted advertising or promotional content based on your interests.
To ensure security: We use information to protect our online platform and users from fraud and other security risks.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With service providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With your consent: We may share your information with third parties when we have your explicit consent to do so.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the physical address provided below.
Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our site, personalize your experience, and serve relevant advertisements. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, you can contact us by mail at the following address:
Coastal News Group
15 Duporth Avenue, Suite 3
Maroochydore, Queensland, 4558
Australia
Terms of Service
Welcome to the Coastal News Group Feedback Portal. By accessing or using this portal, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this portal.
Use of the Portal
This portal is provided for the purpose of collecting feedback from the community to help Coastal News Group improve its services and content. You agree to use the portal only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the portal. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the portal.
User-Generated Content
When you submit feedback, comments, suggestions, or other content ("User Content") through this portal, you grant Coastal News Group a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the User Content that you post; that the User Content is accurate; that use of the User Content you supply does not violate these Terms and will not cause injury to any person or entity; and that you will indemnify Coastal News Group for all claims resulting from User Content you supply.
We reserve the right, but not the obligation, to monitor, edit, or remove any User Content. Coastal News Group takes no responsibility and assumes no liability for any User Content posted by you or any third party.
Intellectual Property
All content on this portal, including text, graphics, logos, icons, images, and software, is the property of Coastal News Group or its content suppliers and is protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Coastal News Group.
Disclaimers and Limitation of Liability
This portal and its content are provided on an "as is" and "as available" basis. Coastal News Group makes no representations or warranties of any kind, express or implied, as to the operation of this portal or the information, content, or materials included on this portal. You expressly agree that your use of this portal is at your sole risk.
To the full extent permissible by applicable law, Coastal News Group disclaims all warranties, express or implied. Coastal News Group will not be liable for any damages of any kind arising from the use of this portal, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the state or federal courts located in Queensland, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
Changes to Terms
Coastal News Group reserves the right to make changes to this portal, these Terms, and its policies at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
This is a summary for the feedback portal. For the complete and legally binding Coastal News Group Terms of Service, please refer to the main document available on our primary website or contact us. Last updated: [Current Date Placeholder - to be updated before deployment].